Contact Us

Thank you for choosing Bondwish!

We are committed to delivering high-quality products and exceptional service. While we strive for the highest quality in every product, we understand that occasional issues may arise. If your items are damaged during shipping or have any quality issues, rest assured—we’re here to help.

Contact our online support team or our dedicated after-sales service at service@bondwish.com. We’ll respond within 12 hours with a tailored solution to address your concerns. Our commitment to your satisfaction includes a 60-day return policy. If you experience issues within 30 days of receiving your order, we offer full support for returns or exchanges. Your happiness is our priority, and we’re here to ensure you have a smooth and positive experience.

How to Contact Us

Email: For inquiries or order assistance, please email us at service@bondwish.com. We’ll respond within 12 hours with a personalized solution.

Live Chat: Visit our website to chat with our support team in real-time. Our service hours are Monday to Sunday, 9 AM to 10 PM (EST). 

BONDWISH (SHENZHEN) Office
RM D012 F8 MEILI AAA BUILDING LONG HUA SHENZHEN

Our Commitment

60-Day Hassle-Free Returns: If you experience any quality or shipping issues within 60 days of receiving your order, we’re here to fully support returns or exchanges, ensuring your satisfaction.

Quick Response: Whether it’s product inquiries, order support, or custom requests, our team is always ready to assist, ensuring smooth and pleasant communication every time.

At Bondwish, we strive to create a warm and caring experience for every customer. Your satisfaction is our motivation!